You can access MY Account by visiting account.mycommerce.com. It provides you with a customer portal. If you are visiting the Account for the first time, you have to reset a password to access it. This information is also provided on the initial webpage at account.mycommerce.com. Using this, you can easily log in to the Account. Once you have successfully logged in to My Account, you can review all your transaction history, active subscriptions, charges, validity, and other information.
If you have multiple subscriptions for the usage of our services, then you will have separate accounts for each product. If you place a new order or buy a new product and, in the meantime, you do not have an account, a new profile will be generated to manage and monitor your active subscriptions.
What Information Can I Find In My Account?
It provides you with complete information about your orders, subscriptions, and User info. You can:
- View order details.
- Change payment data for future orders, active subscriptions, and failed orders.
- Expedite payments for offline payments.
- Cancel unpaid orders.
- Access terms of sale, and order invoices.
- Manage subscription plans, renewals, and manual add-on products, add new services,
- Cancel the current subscriptions.
- You can get refund information, edit address and payment details.
- Reset the password to protect your privacy and access portals.
Who Do I Contact For My Order, Payment, Or Delivery Queries?
You can contact Digital Rivers shopper support services to resolve your order, payment, and subscription queries. To do so, you have to go to the submit question tab on the support page and select the topic of your question from the top drop-down menu. This message will be shared directly with the appropriate shopper support department and answered within the prescribed time.
