You can contact the Digital Rivers shopper support services if you have any payment failures, mistaken charges, or wrong bills. They will process all your transaction details, find the underlying issues, and provide an appropriate solution as soon as possible. Digital River’s customer support team is always there to help customers resolve their transaction-related issues. They will identify your order and guide you accordingly to complete the process hassle-free.
Here are the Toll-Free (24x7x356) Customer Support numbers you can call to fix your billing queries:
US:
+1-800-406-4966 Toll-free
+1-952-646-5022 (24x7x356)
Germany: (M-F 9 am – 5:30 pm GMT)
+49 221 99535513
Here are the emails you use to drop your queries to the technical teams.
For more information, you can visit this link: https://account.mycommerce.com/Home/Faq. It provides you with a comprehensive guide on all transaction-related topics. In addition to this, each query mentioned on this page offers helpful links related to that topic. Just open it and follow the prompts. It will help you solve all your issues efficiently.
Reasons Why My Payment Was Declined?
You may encounter various situations when you find that your payments are unsuccessful due to unknown reasons or have declined completely. If so, you do not need to worry about anything. Sometimes, it happens due to technical problems during data transmission for transactions. At the same time, it may also occur to you when you fill out the wrong information on the payment portal.
In the second case, you can refill the information and proceed to pay your subscription bills easily. But if you provided accurate information on the payment gateway and the transaction is still not successful, then it is happening due to a technical issue. In this situation, you can wait for some time and give it another try. If the problem persists, you can immediately contact the Shopper Support team. They will take you hand in hand and address your query using the best course relevant to your condition.
